Albany Community Hub (ACH) Terms and Conditions of Hire  

The following Terms and Conditions of Hire have been developed to ensure your event runs smoothly with minimal disruption. These Terms and Conditions of Hire should be read in full including any additional documentation or instructions provided as part of your booking.   

By making a booking, using the venue, and/or payment to Harbour Sport Trust (HS) for venue hire or use, you will be deemed to have accepted these Terms and Conditions and any updated terms and conditions prior to your hire commencing.   

Please retain a copy of these Terms and Conditions of Hire for your reference ensuring that you are aware of the responsibilities of hire.   

This document and any future versions supersede all previous documents relating to the terms and conditions for hiring these two community venues and is effective immediately, including for all existing bookings.   

Additional hirer information, including building access and evacuation procedures, can be found in your booking confirmation email and via this link: Hirer Information (to still add) 

For casual hirers, receipt of full payment must also be received to confirm the booking. Regular venue hirers booking a reoccurring booking must sign the Regular Venue Hirer Contract.   

By accepting this Agreement, I warrant and confirm that: I have read and understood the full Terms and Conditions of hire, I am at least 18 years old and have the authority to accept this agreement, and I understand and accept that the information provided for my booking may be shared with the NZ police.    

General conditions of use   

  1. All Hirers must be a legal entity. HS reserves the right to ask for proof of legal entity. A legal entity is a registered group or individual who has capacity to:   
    1. enter into agreements or contracts   
    2. assume obligations   
    3. incur and pay debts   
    4. sue and be sued in its own right   
    5. be accountable for illegal activities   
  2. The person who makes the booking (or the legal entity’s representative as notified to HS is required to be present for the duration of the Hire Period).   
  3. The capacity of the Community Venue (as stated on the website displaying details of the Community Venue) must not be exceeded at any time. It is the Hirer’s responsibility to understand the capacity and ensure it is not exceeded.   
  4. The Community Venue is designed for general use. The Hirer must consider the suitability for their intended purpose when making a booking.
  5. The facilities cannot be used to promote political interests of a particular party, individual or group. Patrons of the Venue must not solicit, display, attempt to sell or distribute any goods or promotional material that is of a political nature   
  6. No animals are permitted in a Community Venue, other than guide dogs for the visually impaired, registered companion animals or official animals of the NZ Police (except in the case of prior approved animal shows and exhibitions but subject to compliance laws).   
  7. Overnight stay is not allowed in the Community Venue.   
  8. The Hirer must not allow any illegal activities to take place in or outside the Community Venue during the Hire Period. All statutory rules, regulation and bylaws in force shall be strictly observed by the hirer.   
  9. The Hirer must ensure that a parent or designated caregiver, who is at least 18 years of age, responsible for all children 10 years of age and under.   
  10. Notwithstanding any other provision contained in this Agreement, HS may refuse admission to any person or require any person attending the Event to leave the Community Venue at the sole discretion of any HS staff member or designated venue volunteer.   
  11. Nothing in this Agreement creates a landlord – tenant relationship between parties.   
  12. All persons signing or accepting this Agreement online (whether as an individual Hirer, or director or other authorised signatory of another legal entity) shall be bound personally to abide by all of the terms and  conditions contained in this Agreement and to fulfil all of the Hirer’s  obligations under this Agreement as a principal debtor.   


  1. Bookings are to be for a minimum of one hour.   
  2. Kitchens are not exclusive to any booking unless the kitchen is booked specifically by arrangement. Other venue users would always have access to the cold and hot water facilities in the kitchens, even if the kitchen is booked specifically by arrangement.   
  3. The Hirer must precisely state the type of activity and Event to take place and the maximum numbers expected and use the Community Venue only for that purpose.   
  4. The Hirer must use only the area in the Community Venue that has been booked and confirmed.   
  5. Hireage excludes the use of any park facility. Park facilities must be booked separately by calling Auckland Council at 09 301 0101.   
  6. If you need to change your booking within 7 days of your booking commencing, you must contact HS using the contact details provided. It may not be possible for HS to accommodate all requested changes.   
  7. Cancelation rules apply to all amended bookings inside 7 days that result in a different time period, except for the extension of bookings.   
  8. Set up and pack down time must be included in the Hire Period.   
  9. The Hirer shall ensure that all persons have vacated the Community Venue by the end of the Hire Period.   
  10. HS reserves the right to have staff present at the Community Venue at any time during the Hire Period.   
  11. The Hirer must adhere strictly to the confirmed Hire Period. Failure to do so will incur additional charges and possible cancellation of any future booking(s).   
  12. HS reserves the right to give priority to activities that will enhance our local areas. These types of activities may be eligible for a subsidised rate at their discretion.   
  13. HS reserves the right to cancel or modify any booking if the venue is required for renovation, repairs, or if the venue is required for an unforeseen purpose deemed to be of significance by HS or  Auckland Council.   

 Regular hire   

  1. A Hirer who has weekly, fortnightly or monthly recurring confirmed bookings within each Financial Year and that has signed a regular hirer agreement, is a “Regular Hirer” for the purposes of this Agreement.   
  2. As a Regular Hirer you are agreeing to hire between 1 January to 31 December of the Calendar Year. Payments may be for the Calendar Year, or you can elect to pay by instalments in which case periodic invoices will be issued.   
  3. To confirm bookings a Regular Hirer must accept these Terms and Conditions within four days of receiving the booking schedule. These Conditions shall be deemed to be accepted if Regular Hirer does not contest the booking schedule within four days from receipt of the booking schedule.   
  4. The provision of credit to Regular Hirers under this agreement is limited only to liability for payment of moneys payable for the supply of services provided by HS. Nothing herein shall impose any obligation on HS to provide credit to the customer in respect of any other types of services or goods supplied by HS.   
  5. Regular Hirers must rebook with HS for new and continued use each Calendar Year. Regular Hirers must submit their booking requests from the date announced by HS each year for the following Calendar Year. Any written application for recurring bookings received before that date is at the discretion of HS.   
  6. HS cannot guarantee the renewal of existing Regular Hirer arrangements will be approved each year.   
  7. A subsidised rate will only apply to Regular Hirer’s booking if the booking meets the requirements set out under ‘Bookings’ above.   
  8. Regular Hirers may be asked to relinquish one or more of their bookings if the relevant Community Venue is needed for a special community or multi-day events, elections, maintenance or to allow for better use of all rooms within a Community Venue. In such cases, a minimum of 3 weeks’ notice will be provided to the Regular Hirer wherever able unless it is for unexpected maintenance or health & safety reasons.   
  9. One access card/key is allocated to Regular Hirers. There is a fee for a Regular Hirer who requires an additional access card or key.   

Casual hire     

  1. Any hire that is not reoccurring and that has not signed a Regular Hirer contract is a “Casual Hirer” for the purposes of this Agreement.   
  2. To confirm a booking (or bookings), bookings must be made online through the booking system. If credit card details cannot be provided, then payment of the relevant Venue Hire Price and bond (in accordance with the requirements below) must be received by HS at least 72 hours prior to the booking hire commencement.   
  3. If the payment is not received at least 72 hours prior to the booking hire commencement, then the booking may be cancelled.   
  4. By making a booking, submitting credit card details, or making a payment to HS for the Albany Community Hub hire, you will be deemed to have accepted these Terms and Conditions of Hire.   


  1. All fees and charges quoted at the time of booking are current at that time and are subject to change. HS reviews and set fees and charges for this managed Community Venue annually, such fees and charges to take effect on 1st January each year. The fees are published on the Albany Community Hub website:  https://www.albanycommunityhub.co.nz   
  2. All Venue Hire Prices quoted at the time of making a booking are GST inclusive.   
  3. Regular Hirers may be invoiced monthly if they are an HS credit approved customer, and payment is due as stated on the invoice.   
  4. Casual Hirers are required to pay in full at least 72 hours prior to their booking commencing.   
  5. The Hirer shall be liable for the payment of all amounts owing to HS pursuant to this Agreement, whether or not the services of HS are supplied to the Hirer, or to some other person, firm or corporate body at the Hirer’s request, and notwithstanding that the Hirer may have incurred all or any part of that indebtedness as agent for any other person, firm or corporate body.   
  6. If payment is not made in 21 working days, a 10% late payment fee will be added, and the outstanding amount will be a debt due to HS and may be referred to a debt collection agency or other duly authorised agent of HS for collection. In addition, HS may at its discretion and without prejudice to its other remedies:   
    1. Suspend for such period and subject to such terms as HS in its discretion determines any entitlement to credit given to the Hirer pursuant to this Agreement.   
    2. To the extent permitted by law, refrain from supplying any further services or goods to the Hirer until the Hirer has discharged all outstanding indebtedness to HS.  

Additional charges   

  1. HS reserves the right to invoice the Hirer for any additional charges resulting from Hirers use. In addition to the Venue Hire Price quoted at the time of booking, the Hirer may be charged for:   
    1. Any damage to the Community Venue caused during the Hire Period or through any breach of the Terms and Conditions in this Agreement.   
    2. Any theft of HS or Auckland Council or any other property from the Community Venue during the Hire Period.   
    3. Any extra cleaning, rubbish removal, repair or reinstatement of the Community Venue which HS considers is required after the Event.   
    4. Any costs, losses or expenses that HS incurs due to any breach of the terms and conditions outlined in this Agreement.   
    5. Any unreturned access card(s) or key(s).   
    6. Any emergency services call out or if a fire alarm is set off other than for an emergency, HS reserves the right to impose an additional fee of up to $1500+GST and hold the Hirer liable for that amount.   
    7. Auckland Council noise control units sent to the Community Venue during the Event.   
    8. Any unauthorized overstay, which will be charged at double the hourly rate.   
    9. A late payment fee of 10% of the outstanding invoice   
  2. HS reserves the right to apply an additional charge for security, cleaning, the use of food and/or alcohol, large group hire, and/or a technician for an Event.   
  3. The hirer will upon demand pay all of HS’s reasonable expenses, including cheque dishonour fees, debt collection fees and legal costs (on a solicitor/agent/client basis) in relation to the collection of all  overdue moneys.  

Cancellation of hire   

  1. All casual bookings (excludes regular bookings, Weddings, and Special Functions) can be amended or cancelled more than 7 days prior to the booking commencing through the online booking system.   
  2. Any cancellation or amendment of a casual booking within 7 days (3 months for Weddings and Special Functions, 1 month for regular hirers) is not eligible for any refund and will be charged as per the Venue Hire Price stated (see separate pricing for Weddings & Special Functions).   
  3. Any refund due will be made to the account from which online credit card payment of the Venue Hire Price was made. If the Venue Hire Price was not paid online by credit card, any refund due by HS under this Agreement will only be paid on receipt of proof of a bank account for the Hirer.   
  4. If payment of the Venue Hire price was not made by the main contact on the booking, proof of payment must be supplied.   
  5. HS may terminate any booking(s), any Event and/or this Agreement in its sole discretion if it considers:   
    1. the Event will, or might, contravene any statute, order, regulation, bylaw, rule of law or any other requirements of a public or local authority, or otherwise be in breach of this Agreement; or   
    2. that the management or control of the Event is deficient.   
    3. the Event will involve alcohol and alcohol policy requirements have not been met prior to the date of the Event.   
    4. That a venue induction has not been completed   
  6. HS reserves the right to cancel booking(s) where circumstances so warrant. These may include, but are not limited to, clashes with other bookings in the same venue, emergency situations and adverse environmental/weather conditions. In such instances, the hire fee will be refunded.   
  7. HS shall be entitled to suspend or cancel all or any part of this Agreement, in addition to its other rights and remedies, in any of the following circumstances:   
      1. If any payment to HS under this Agreement is dishonoured.   
      2. If the Hirer fails to meet any obligation under the Agreement with HS.   
      3. If the Hirer is made bankrupt, dissolved, placed into liquidation, becomes insolvent, or is removed, or is likely to be removed from the register of companies.   
      4. If a receiver is appointed in respect of the assets of the Hirer.   
      5. If an arrangement with the Hirers creditors is made or is likely to be made.   
      6. If any information given on the booking form is found to be untrue.   
  8. Upon cancellation of this Agreement under (5) and (7) above, the Venue Hire Price will not be refunded and all indebtedness of the Hirer to HS hereunder shall become immediately due and payable.   

Cleaning, rubbish and lock-up   

  1. The Hirer is responsible for ensuring that the hired space is left clean and ready for the next user. This includes:   
    1. Wiping down benches, tables, stoves, and sinks.   
    2. Removing all decorations.   
    3. Vacuuming, mopping up spills and sweeping/static mopping of the floor   
    4. Ensuring that the bathrooms are left in a generally tidy and clean condition   
  2. If a hire of the Fruit Growers Room involves over 50 people and food, then commercial cleaning is required and instructions will be given by the Venue Team on receipt of the booking.   
  3. A Hirer who has paid for commercial cleaning is still required to:   
    1. Clean tables and chairs and any other utensils used   
    2. Return all furniture to designated storage areas or where it originally was located   
    3. Remove all decorations, food, and liquids   
    4. Pack, bag and remove all visible rubbish off site (this includes all recycling)   
  4. Hirers are required to bring their own cleaning equipment and garbage bags for the rubbish and recycling.   
  5. The Hirer must remove all rubbish and recycling off site at the end of the Event and must leave the Albany Community Hub and all equipment and furnishings in the Community Venue, including car parks and adjacent premises, in good, clean and tidy order. Additional charges will be incurred if rubbish and recycling is not removed off-site.   
  6. All rubbish and recycling must be disposed of in a manner that minimalises waste and that maximises recycling.   
  7. A strict three-strike policy applies for cleaning and rubbish removal each Calendar Year. A Hirer will receive a warning if they do not leave the hired space clean and ready for the next user. On the third occurrence warranting a warning, the Hirer will be removed from the Community Venue, any future bookings will be cancelled, and the Hirer will not be allowed to book any HS managed Community Venue for the remainder of the Calendar Year.   
  8. The Hirer must secure the Community Venue after the Hire Period, in particular:   
    1. Switch off all electrical appliances, lights, heaters, and stoves 
    2. Ensure that all windows and doors are secure   
    3. Ensure that there are no unauthorised persons in the booked space   
  9. The hirer must return all access cards for Headquarters to HS’s designated point within three working days of the end of the Hire Period (or in the case of a Regular Hirer, after the last booked Event during the Calendar Year)   
  10. The hirer must return any Albany House keys/ access cards to the drop box on opening and closing the venue, ready for the next user.  


  1. HS and Auckland Council does not undertake to arrange for or maintain any insurance cover, property, contents or otherwise, for the Community Venue or the Event for the benefit of the Hirer.   
  2. The Hirer is responsible to arrange for and maintain any insurance cover they consider necessary and adequate. That includes any public liability insurance cover which is required for medium – to high risk events to protect the Hirer against claims made by third parties for damage to people or assets.  


  1. Alcohol is not allowed for private functions. An exception for limited alcohol, however, may be made on request for weddings or special occasions and for business functions and community events of a suitable nature across either venue. This is subject to Venue Team prior approval and the below requirements also being met.   
  2. If any condition is not met, the hire may not proceed. If hire has commenced and a condition is not met, the function may be terminated immediately without refund.   
  3. It is the Hirer’s responsibility to check current guidelines and information about liquor licensing, please visit Auckland Council website and contact their Alcohol Licencing team as required. The Hirer must ensure they comply with all alcohol requirements, restrictions or guidelines and it is the Hirer’s responsibility to obtain an ‘Alcohol Special Licence’ if it is required for their event.   
  4. Hirer must comply all host responsibilities, including:   
    1. The main user on the booking is nominated to manage the conduct of the consumption of alcohol.   
    2. The hirer shall have available for consumption on the premises, at all times when alcohol is being consumed, a reasonable range of non-alcoholic refreshments and low alcoholic beverages and food appropriate to the occasion.   
    3. Information regarding alternative forms of transport must be available for attendees   
    4. Drinking water is to be freely available.   
    5. Hirer must identify at least one responsible (who must not consume alcohol) adult for every 50 attendees.   
    6. Hirer must supply the Venue Hire team with a copy of their own photo ID and photo ID for each responsible adult  (passport or NZ driving license) prior to the hire commencing.  
    7. No alcohol can be taken outside of the venue.   
    8. Intoxication of attendees is not allowed under any circumstances. Should this occur, the event will be cancelled immediately, and all associated fees retained. 


  1. The Hirer will indemnify HS, its employees or agents against all claims, demands, losses, damages, costs and expenses arising from  the Hirer’s use of the Community Venue or any breach of this  Agreement.   
  2. HS is not responsible for the loss of or damage to any of the Hirer’s property in or around the Community Venue. Any equipment/property left in a Community Venue is at the Hirer’s own risk.   
  3. HS and Auckland Council do not warrant that the Community Venue is suitable for the Event.   
  4. HS is not liable for any loss or expense that the Hirer incurs if HS or the Council is not able to make the Community Venue available to the Hirer as a result of fire, flood, earthquake, failure or other unavailability of any building services or other event beyond HS’s or  Auckland Council’s reasonable control.   
  5. To the extent permitted by law and without limiting any of the Hirer’s rights under the Consumer Guarantees Act 1993, HS shall not be liable to the Hirer for any loss arising under or in connection with this Agreement, whether in contract, tort (including negligence) or otherwise. The maximum amount of HS’s liability under or in relation to this Agreement for any loss, damage, claim or expense is limited to an amount equal to the Venue Hire Price.   
  6. It is the hirer’s responsibility to ensure that the requirements of the Health and Safety at Work Act 2015, the Smoke-free Environments Act 1990, and the Sale and Supply of Alcohol Act 2012 as they apply  to the hirer’s intended use of the Community Venue are met. The Hirer is also responsible for ensure that it meets any subsequent additions or changes relating to these acts.   


Health and Safety   

  1. The Hirer must ensure that access and egress for residents, businesses or emergency vehicles are always available and that the public is not duly inconvenienced by the Event. This includes public and private access ways that must be always kept clear.   
  2. It is the Hirers responsibility to make themselves familiar with the evacuation procedure in case of fire at the Community Venue, and to ensure that all emergency exists are clear and free of any obstacles – including tables and chairs when leaving the venue   
  3. In case of fire at a Community Venue, the Hirer must ensure the evacuation procedure is followed immediately and fire emergency response is notified.   
  4. The Hirer is responsible to appoint and instruct a fire warden for the Hire Period. The assigned fire warden must ensure that all emergency exits are checked at the start of the Hire Period and at least once during the Hire Period. This includes ensuring there is no interference with smoke detectors, fire extinguishers and emergency exits.   
  5. Any hazard a Hirer may encounter either because of any activity or physical condition must be reported immediately to the relevant emergency response and to HS using the HS emergency contact information provided.   
  6. It is the responsibility of the Hirer to provide first aid supplies.   
  7. The hirer is responsible for ensuring that the general public does not have access to the Community Venue, including the toilets, during the Hire Period.   

Introduction and access to Community Venue   

  1. It is the Hirer’s responsibility to make themselves familiar with the Community Venue, in particular:   
    1. Make sure it is safe and fit for the purpose of the hire. 
    2. Cleaning requirements on completion of the Hire Period.   
    3. Layout, available space, and equipment provided.   
    4. Equipment packing and storing.   
    5. Where tables and chairs should be stacked.   
    6. Fire Warden duties, including emergency evacuation procedures.   
    7. Security and lock up procedures.   
    8. The capacity of the Community Venue.   
    9. Noise control limits.   
  2. HS will provide the Hirer with the access card lockbox code or key to the Community Venue at least one day prior to the Event, subject to payment of the Venue Hire Price and confirmation of the booking in accordance with this Agreement. The Hirer should organise the collection of this card with the Venue Hire team if instructions have not been provided more than 72 hours out from the event.   
  3. It is the Hirer’s responsibility to be available at the agreed times to receive the access card/key or be present at the Community Venue at  the agreed time to receive access. 

Noise, neighbours and music   

  1. In organising and staging the Event, please consider the interests of the Community Venue’s neighbours.   
  2. Noise levels must be kept to an acceptable level at all times and not be disruptive to neighbours. Failure to reduce noise levels at the request of a Council official, representative of HS, or the police will result in the Event being stopped.   
  3. The Albany Community Hub is considered by Auckland Council to be a “multi-room Community Venue”. Hirers therefore must maintain noise levels below 60 decibels where other rooms are in use.   
  4. A strict three-strike policy applies in respect of noise levels for each Calendar Year. A Hirer will receive a warning if its noise levels are higher than the above limits (in (2) and (3) above). On the third breach of noise levels, the Hirer will be removed from the Community Venue, the Event and future bookings will be cancelled, and the Hirer will not  be allowed to book any Community Venue for the remainder of the Calendar Year.   
  5. If commercial recorded music is used in a Community Venue, it is the responsibility of the Hirer to comply with all copyright requirements.  The Hirer must not use recorded music, or allow the performance of live music, at the Community Venue, unless the Hirer has obtained the required licence(s) prior to the Hire Period. A licence is not required where a hirer books for a birthday party, christening or celebration.   
  6. A separate licence is needed for:   
    1. Events where there is a charge for entry.   
    2. Events where the total fee paid to performers and groups is more than $30,000.   
    3. Dramatic, theatrical, or Grand Right performances – such as plays or ballet performances.   
    4. Choral works longer than 20 minutes.   
    5. Music used in Fitness Centres or Fitness Classes, where there is a charge for admission.   
    6. In these situations, you should contact OneMusic on 0800 800 663 to discuss additional licensing requirements. For more information, please visit their website 
  7. All music or amplified sound must cease 10 minutes before the booked finish time or as stipulated in the booking order form or  otherwise advised by HS or Council.   


  1. The Hirer shall ensure that no vehicle obstructs access in any way or contravenes any restricted parking signs.   
  2. HS cannot guarantee parking availability as it is limited at the Community Venue .



  1. By entering your credit card details through the online booking system, a bond is automatically held which will be used to pay the Hirer’s booking fee, any service charges, and any repairs or breach of conditions   
  2. For the Albany House bookings involving over 50 people and food or drinks, a bond of $250 (no alcohol involved) or $500 (alcohol involved) must be paid by the Hirer to HS’s nominated account which must be received by HS 3 working days before the event begins. This bond will then be refunded to your nominated bank account within 7 working days subject to no damage occurring or additional cleaning required.   
  3. Additional cleaning that was required due to the Hirer not sufficiently cleaning the property or removing rubbish will be charged at a rate of $45 per hour of cleaning required and/or $15 for rubbish removal.  These rates exclude GST and will be removed from the Hirer’s bond or invoiced to the Hirer. 

Indoor sporting activities  

  1. A Community Venue that is hired for indoor sporting activities including badminton, basketball, football, volleyball and netball are not purpose built and are not necessarily compliant with current guidelines in terms of court dimensions and space surrounding the indoor courts.   
  2. Hirers who use a Community Venue for indoor sports accept the courts in their current configuration and condition.   
  3. Appropriate white soled shoes must be worn for all sport activities inside the Community Venue. To prevent floor damage, tap dance groups must ensure the screws in their shoes are removed. 
  4. Hirers are liable for any damage caused to the Community Venue.  

Furniture and equipment   

  1. Hirers are responsible for setting up, cleaning, and packing away any furniture and equipment used during their Hire Period. All furniture must be returned to designated storage area or original position, ensuring that all fire exits are always left clear.   
  2. Furniture and equipment in the Community Venue are approximate numbers only and may vary. Tables and chairs are provided but a specific number is not guaranteed and may be in use by other hirers at the same time. HS reserves the right to remove or replace furniture at each Community Venue as it deems necessary. If the   
  3. Hirer requires additional furniture and equipment to what is available, then it is the Hirer’s responsibility to organise.   
  4. It is the Hirer’s responsibility to ensure that all furniture brought in externally for an Event, is removed by the end of the Hire Period.   
  5. The hirer must not remove or permit the removal of any furniture, equipment or other contents from a Community Venue without the permission of HS.   
  6. HS reserves the right to remove and if not claimed, dispose of any equipment or furniture left in a Community Venue after the Hire Period.   
  7. HS does not take responsibility for the loss or damage to any equipment, furniture or personal item left in a Community Venue.   
  8. Furniture and equipment must be carried carefully, not dragged on the floor.   
  9. All electrical equipment brought in by Hirers must display the current tag that identifies it has been tested and tagged by a qualified technician. This is an Auckland Council regulation and any electrical equipment found in a Community Venue that is not tagged, will be removed.   


Miscellaneous matters   

  1. The Hirer must take proper care of the Community Venue and ensure that no damage occurs.   
  2. The Hirer must not use nails, tacks, screws, blue tack, pins or any other instrument that will cause damage to the wall surfaces, furnishings, floors and ceiling surfaces unless specific prior approval is given.   
  3. The Hirer must not use any of the Community Facilities’ equipment, fixtures, fittings, heating, or ventilation systems other than for the Event and that equipment’s intended purpose.   
  4. No substance shall be deposited in toilets, sinks or drains that will cause blockage or damage.   
  5. Lighting with a naked flame is not permitted in a Community Venue.   
  6. Smoking and the use of drugs is not permitted in the Community Venue or on its grounds.   
  7. Ballroom powder, confetti or glitter and smoke machines are not permitted in a Community Venue.   
  8. Kitchen facilities must not be used to prepare food for sale – except where a Kitchen is appropriately registered or otherwise lawfully permitted to be used for the preparation of food for sale.   
  9. Where a bouncy castle is permitted inside a Community Venue, it must not touch the ceiling or walls, and must be powered only by an electric air compressor.   
  10. All Community Facilities are smoke free – including smoke machines.   
  11. No food or drink is to be consumed in any part of a Community Venue where it is prohibited.   
  12. Any damage to the building, art work, exhibit, furniture fitting, fixture or chattel within this Community Venue must be reported immediately to HS by calling their emergency contact number.   
  13. It is the responsibility of the hirer to make sure all interested parties (decorators, caterers etc) are made aware of the terms and conditions.  

Storage hire – existing arrangements only   

  1. Limited storage may be available in some circumstances, subject to availability and an additional fee may be charged.   
  2. HS reviews storage allocation and requirements on an annual basis and Hirers must apply to HS for continued use each Financial Year.  This applies only to staffed Community Venue.   
  3. HS is not responsible for any loss or damage to any item(s) left in or stored in a Community Venue by the Hirer.   
  4. HS does not provide any insurance cover for loss or damage to property of the Hirer or that of any visitor to the Community Venue.   
  5. The storage areas inside a Community Venue must be used to store equipment that is only for indoor use. Storing outdoor equipment inside is not permitted in a Community Venue.   
  6. HS reserves the right to cancel storage allocation where circumstances so warrant. This may include but is not limited to capital works taking place an in line the annual review. A minimum of four weeks’ notice will be provided to the Hirer where possible but  cannot be guaranteed.   


In this Agreement, unless the context otherwise requires  

Agreement means the agreement between HS and the Hirer in regard to the Event and agreed Community Venue and includes these General Terms and Conditions, additional documentation provided, the booking form and any confirmation letters/emails/texts/phone calls from HS.   

Community Venue means the Council-owned venue of The Albany Community Hub and its facilities identified in the booking form (paper or electronic) that forms part of this Agreement.   

Event means the purpose for which the Community Venue is hired as described in the booking form (paper or electronic) that forms part of this Agreement.   

HS and/or Venue Team means Harbour Sport Trust and its staff, who manage the Albany Community Hub on behalf of Auckland Council and in accordance with the guidelines set out by the Upper Harbour Local Council. 

Venue Hire Price is the fee charged for use of an HS Venue specified through the online booking system and/or in any confirmation email or letter received from HS in relation to the Hirer’s booking.   

Calendar Year means 1 January to 31 December (inclusive).   

Hirer means the person(s) or legal entity named as Hirer in the booking form (paper or electronic) that forms part of this in this Agreement and includes a “Casual Hirer” and a “Regular Hirer” as defined in the terms and conditions of this Agreement.   

Hire Period is the agreed time for which the Community Venue is hired for and includes the induction to the Community Venue and the cleaning time after the Event.   

Special Function Cleaning Service Fee is a fee charged for a booking that has alcohol and or food or by request of the hirer.   


Emergency Venue Contact Details  

The below numbers are active 24-7.   

For Venue Hire Access issues, please only contact the team at Auckland Council on 09 301 0101 

For Emergencies, please contact Auckland Council on 09 301 0101 first.  

If unsuccessful, please call the number below. 

Our office hours are Mon-Fri 8:30am-5:00pm  

Email: info@albanycommunityhub.co.nz 

Phone: 09 415 4615 (this redirects to a mobile so will be active after hours) 


General Inquiries & Venue Bookings

Our office may not be physically open at all times.  The hub has many groups that use their facility on a regular basis.

Please pop in or contact us to find out more information.

PHONE: 09 415 4615

Braeburn and Albany Beauty Room

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